Admirals Club Floor Attendant

Atlanta, GA, United States

Admirals Club Floor Attendantat the following location(s):Admirals Club [ATLACL01] - ATLANTA, GAResume ApplicationView Job Description - Admirals Club Floor AttendantDescription:Summary: The Admirals Club Floor Attendant is responsible for cleaning and maintaining the dining and/or buffet area within the lounge and serving guests food items, following all established service and guest experience standards. Essential Functions: Ensures all food and beverages are arranged to established service standards Sets up, stocks, cleans and maintains food and beverage offerings Maintains all coffee and beverage services Maintains standards of service and guest experience Serves and responds to the food and beverage needs of guests Uses tray for all guest service Maintains in-depth knowledge of products on hand Clears, cleans and sanitizes tables, seats, dining area and buffet area Maintains food temperature Assists with basic food preparation (e.g. warming up soup, operating panini press) Provides comprehensive floor presence Follows all established rules and sequence of service and dining etiquette standards Ensures a positive guest experience for all customers and resolves customer complaints in a manner consistent with policy, and with customer satisfaction in mindRequirements:Minimum Qualifications, Knowledge, Skills, and Work Environment: Requires at least 3 years of closely related work experiencing, including experience servicing customers in a premium airport lounge or closely related food and beverage establishment Requires ability to demonstrate tact and discretion in interactions with premium clientele Requires ability to maintain a presentable and polished appearance in keeping with service standards for premium clientele Requires ability to work long hours, while standing. Possess strong sanitation habits. Requires ability to provide strong customer service Ability to multi-task and ability to interact with customers and coworkers in a friendly, enthusiastic and outgoing mannerAdditional Info:To learn more about HMSHost and additional career opportunities, visit Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)